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How do I restore my purchase on a new phone?

Sign in with the same account, then open the You tab and tap Restore purchases.

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Our assistant answers common questions straight away. If it can’t help, it passes your message to a person.

Optional if you’re signed in.

Please don’t include medical details. For urgent help with eating or mental health, contact Beat on 0808 801 0677 or Samaritans on 116 123.